Fees & Billing
All concession card holders (Pension Card, Health Care Card and Veterans Affairs) will be bulk billed at our clinic. For private patients there is a fee for service on the day of the visit.
STANDARD APPOINTMENT FEES
TELEHEALTH AND TELEPHONE APPOINTMENT FEES
OBTAINING YOUR MEDICARE REBATE
For private patients, we now have a variety of options for you to receive your Medicare Rebate:
- Instant refund into a cheque or savings account via your cash card.
- If you have your bank Account Number & BSB, refund can be deposited into your bank account.
- From July 1st 2016, Medicare will no longer issue cheques for refunds. For further information please visit humanservices.gov.au
- A Gap is the out of pocket cost after the Medicare Rebate.
REPEAT PRESCRIPTIONS & REFERRALS WITHOUT AN APPOINTMENT
For repeat prescriptions and referrals to be printed by the doctor without being seen, there is a fee of $10.00.
Alternatively, there is at least one script clinic held each day, where a doctor will see patients for very short script only appointments.
These appointment are bulk billed.
CASTLEMAINE HEALTH PRIVATE PATIENTS ACCOUNTS
If you elect to be admitted to Castlemaine Health as a private patient , your regular GP (and sometimes the On Call Doctor at the hospital) will visit you whilst you are in hospital. Private accounts for these visits will be issued and posted to you with a medicare claim form and two way claim form for your private insurer.
You are welcome to phone our reception team if you require assistance with these accounts.
Medicare General Enquiries ph: 132 011 (24 hours)
Medicare- Hearing & Speech Assistance- TTY on 1800 810 586
Multilingual Phone Service ph: 131 450 (8am-5pm MON-FRI)
Ph: (03) 5472 1255
Fax: (03) 5472 2056
11 Mostyn Street,
Monday – Friday, 9am – 5pm